Privacy Policy

VTCON respects your privacy and is committed to protecting the information you provide when using our website. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit the VTCON website, submit an enquiry, request a catalogue, or communicate with us.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us through enquiry forms, catalogue requests, email communication, or other contact methods, including:

Name

Email address

Company name

Country or region

Phone number

Product interest

Project or enquiry details

Message content submitted through the website

We may also collect basic website usage information, such as browser type, device information, pages visited, referring pages, and general usage data, to help us improve website performance and user experience.

We do not intentionally collect sensitive personal information through this website.

2. How We Use Your Information

VTCON may use the information collected for the following purposes:

To respond to your product enquiries

To provide product information, catalogues, or technical materials

To prepare quotations or business communication

To understand your product interests and project requirements

To improve our website, product presentation, and customer service

To communicate with you regarding potential cooperation, orders, or follow-up support

We do not sell your personal information.

3. Catalogue Requests and Enquiries

When you request a product catalogue or submit an enquiry, we may use the information you provide to understand your product needs and contact you with relevant product information.

Submitting an enquiry or catalogue request does not create a binding order or contract. Any quotation, product recommendation, price, delivery time, or order detail is subject to final written confirmation by VTCON.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website functionality, understand visitor behavior, and optimize user experience.

Cookies may help us remember user preferences, analyze website traffic, and improve website performance. You may adjust your browser settings to block or delete cookies. However, some website features may not function properly if cookies are disabled.

5. How We Share Information

VTCON may share necessary information with trusted service providers only when required for business communication, website operation, order support, logistics, or customer service.

Examples may include website hosting providers, email service providers, logistics partners, or other business support providers.

We do not sell or rent your personal information to third parties for marketing purposes.

We may also disclose information if required by law, regulation, legal process, or to protect our legitimate business interests.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including enquiry follow-up, business communication, order support, legal compliance, and record keeping.

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it.

7. International Communication

As VTCON serves international customers, information submitted through this website may be processed or communicated across different countries or regions for business enquiry, quotation, logistics, and customer service purposes.

We take reasonable steps to protect the information you provide during such communication.

8. Data Security

VTCON takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted through the website.

9. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.

You may also contact us if you wish to update your information, withdraw an enquiry, or ask questions about how your information is used.

To make a privacy-related request, please contact us using the contact information provided on this website.

10. Third-Party Links

This website may contain links to third-party websites or platforms. VTCON is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

11. Updates to This Privacy Policy

VTCON may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of this website after updates means that you accept the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, your personal information, catalogue requests, or product enquiries, please contact VTCON through the contact information provided on this website.